What it means
Pension Wise is a government-backed free guidance service about taking defined contribution pensions. MoneyHelper sets out appointment eligibility and the official routes to use it. Guidance explains options rather than selecting a product for you.
Sources: MoneyHelper: Pension Wise
Keep the scope clear
An explanation of options is different from a personal financial recommendation. GOV.UK signposts guidance and financial advice separately. If your question concerns another pension type, keep that distinction visible when asking for help.
Sources: GOV.UK: Help with retirement income
What to record
Keep the appointment summary and a dated follow-up list in your own records. Mark each task as requested, answered or still open. All Pensions does not provide Pension Wise appointments or receive your booking information.
- Prepare scheme-specific questions before an appointment.
- Use the official MoneyHelper route for booking information.
Sources & review
- MoneyHelper: Pension WiseChecked 2026-10-04
- GOV.UK: Help with retirement incomeChecked 2026-10-04
Next scheduled review: 2027-01-04. Provider details can change sooner. Use the official website for the current contact route.
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