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Provider contacts

Explore current guides and contact references about provider contacts. Check each page’s source dates and review notes before using it.

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13 current pages in this topic. Listings are ordered with cornerstone guides first, then alphabetically.

Cornerstone guide

Pension providers: find the right organisation to contact

Use the name on your paperwork to identify an official contact, while keeping provider, administrator, scheme and pension ownership separate.

Sources checked 2026-10-04
Contact reference

Aegon: finding the right pension contact

Official customer contact guidance for paperwork naming Aegon. Confirm the arrangement and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Aviva: finding the right pension contact

Use Aviva’s official channels to follow up a pension clue. Contact links checked on 4 October 2026.

Sources checked 2026-10-04
Guide

How to start finding a pension when you do not know the provider

Start with one job and the evidence you already have, then identify a scheme contact without inventing a pension match.

Sources checked 2026-10-04
Contact reference

Legal & General: finding the right pension contact

Official contact guidance for paperwork naming Legal & General. Check the scheme and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Nest: finding the right pension contact

Use Nest’s official channels to follow up a pension clue. Contact links checked on 4 October 2026.

Sources checked 2026-10-04
Contact reference

People’s Pension: finding the right pension contact

Official contact guidance for paperwork naming People’s Pension. Check the scheme and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Phoenix Life: finding the right pension contact

Official customer contact guidance for paperwork naming Phoenix Life. Confirm the arrangement and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Royal London: finding the right pension contact

Official customer contact guidance for paperwork naming Royal London. Confirm the arrangement and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Scottish Widows: finding the right pension contact

Official contact guidance for paperwork naming Scottish Widows. Check the scheme and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Smart Pension: finding the right pension contact

Official contact guidance for paperwork naming Smart Pension. Check the scheme and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Contact reference

Standard Life: finding the right pension contact

Official customer contact guidance for paperwork naming Standard Life. Confirm the arrangement and enquiry scope before supplying personal information.

Sources checked 2026-10-04
Guide

What to do when an old pension provider name has changed

Follow a historical name through official sources, then confirm that the current contact handles the specific record you are investigating.

Sources checked 2026-10-04